Processing :
Once an order is placed, we require 1 - 3 business days to process the order. During the week it takes one working day, but if you order on Friday evening or during the weekend it may take a little longer.

Delivery time:
Once your order has been processed, it will be shipped and the delivery time is on average 5-12 working days.

Order Cancellation:
After placing an order, it is immediately processed by our automated systems in preparation for shipment. Therefore, it is crucial to communicate any cancellation requests within 12 hours of ordering. In most cases we can still make the cancellation, but please note: if the order has already been processed, we cannot offer any guarantees.

Cost: 

We pay the shipping costs for every order. All our products are delivered 100% free to your home. There is also no minimum order quantity.

Order tracking:

Once your order is on its way, we will send you an email with a tracking number. This way you can always keep an eye on your order.

Delayed?

We strive to deliver your order as quickly as possible. Of course there can sometimes be a delay. If the delay is longer than a week, please contact us with your order number via email and we will address it.

Order not received?

Have you not yet received your package after the average delivery time? Please contact us by sending an email with your order number.

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service.